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Windows Internet Slow

Problem Description:
Internet connection speed depends on the type of internet connection you use. Dial-up is the slowest, followed by wireless, and then wired DSL or cable. But even cable internet connections can slow down to a crawl depending on your Windows and Application settings and environment.
Affected Products:
Windows XP, Vista, Windows 7, and Windows 8, Windows 8.1 and other versions of Windows.
Cause of the Problem:
  • Malicious Browser add-ons and plug-ins.
  • Interference with Wireless Transmission.
  • Out of date network device drivers.
  • Too many Browser Tabs and Windows.
  • Virus or Spyware infection.
  • Local network congestion.
Instructions to Fix Slow Internet Speed:
Step 1 : Check Browser Toolbars and Plugins
  1. Start the browser you use for surfing the net.
  2. Depending on your browser, do one of the following.
  3. For Internet Explorer: On the Tools menu, click Manage Add-ons.
  4. For Mozilla Firefox: On the top-right corner, click the Open menu icon, and click Add-ons. In the Add-ons Manager page, select Extensions.
  5. For Google Chrome: On the top-right corner, click the Customize and control Google Chrome icon, and click Settings. Under Chrome, click Extensions.
  6. Select the add-ons one at a time and disable them.
  7. If the browser is fast, the problem is with one of the toolbars. Enable the browser plug-in one at a time to find the malicious one, and keep it disabled.
  8. If this does not fix the performance issue go to Step 2.
Step 2 : Interference with Wireless Transmission & Router Location.
  1. When connecting to a wireless network (WiFi), your Internet connection speed can be affected by both where your computer is located and whether other wireless devices are in the same area.
  2. Proximity to the wireless access point or router, as well as physical obstructions, can affect the quality of your Internet connection. Your computer needs to be close to the wireless router or modem provided by your Internet Service Provider. If this is not possible, then you may need to add a Repeater to retransmit the wireless signals. Before you invest in a repeater try moving your computer as close to the router as possible. Or connect the computer physically to the router with an Ethernet cable.
  3. Wireless networks operate on frequencies that are similar to those used by other devices, such as microwave ovens or cordless phones. Operating a cordless phone or a microwave oven or a garage door opener next to your laptop or router can cause interference. Try disabling such devices temporarily to see if it fixes the issue.
  4. If this does not fix the performance issue go to Step 3.
Step 3 : Out of date Network Device drivers.
  1. Computer performance is critically dependent on the speed at which data is sent and retrieved off the network connection.
  2. This connection can be wired of wireless. Often the network drivers for these devices (e.g. Ethernet Network Interface Card) need to be updated for optimal performance.
  3. If you connect to the Network with a dial-up connection, you need to update the Modem software. If you connect to the network using a DSL, Cable, or LAN you need to update the driver for the Network Interface Card.
  4. Microsoft's Windows Update often will automatically update the device drivers. But this process sometimes does not work. Or will use Generic device drivers. So you are better off going to the website of the Device Hardware manufacturer and checking for the latest driver and downloading and installing it.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call GuruAid at 0800 031 4186.